Returns, Exchanges, and Refunds
Thank you for shopping online at permanentmakeupproducts.com. (Parent Company I.I.P.C.) All returns must comply with the return procedure set forth below, whether purchased online, by phone or in-clinic. All returned items must be in new/unused condition, including the original box, packaging, manuals and accessories (if applicable).
Return Policy
No refunds, all sales final, exchanges only.
Due to the nature of the products being sold NO exchanges are allowed after 14 days from the date of receipt, if the product has been opened/used, or if the UPC code has been removed from the packaging (if applicable).
All Books, Video’s (DVD’s) or educational material carries a no return policy.
Exchanges are only acceptable if the item is in original packaging, unused in new condition, or defective/damaged due to shipping.
We cannot exchange used product.
If a product is returned and accepted as an exchange the original shipping and handling charges are not refundable unless the product was damaged in transit. Proof of damage is required prior to return.
All sales are final; refunds are not allowed under any circumstance.
Return Procedure
In order to initiate the return of your merchandise, contact us at info@iipcusa.com for further instructions. Upon acceptance of exchange a return authorization number (RA#) will be issued to you. You will need the RA# along with a copy of your receipt and all original packaging including the original box, manuals, and accessories to be eligible for the exchange terms listed above.
Cancellation Policy for Classes at IIPC
Cancellation Policy for the Beginning Class: IIPC Cancellation Policy:No refunds. Class may be rescheduled if new reservation is made within 6 months of original reservation date.After 6 months an additional full payment must be made.
Cancellation Policy for the Advanced Classes:
Cancellation Policy: All cancellations must be made prior to 2 weeks before the scheduled class. Cancellations after this period will be subjected to a $150.00 penalty fee for each class. This applies to all advanced group classes, times and dates.